:root{--bg: #f6f7fb;--surface: #ffffff;--border: #e3e6ef;--text: #14171f;--muted: #6b7280;--primary: #2c5cdc;--primary-hover: #1f47b3;--danger: #dc2c2c;--success: #18925a;--warning: #c47a00;--radius: 10px;--shadow-sm: 0 1px 2px rgba(20, 23, 31, .05);--shadow-md: 0 4px 16px rgba(20, 23, 31, .08)}*{box-sizing:border-box}html,body,#root{margin:0;padding:0;height:100%}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,sans-serif;background:var(--bg);color:var(--text);font-size:15px;line-height:1.5}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}h1{font-size:24px;margin:0 0 16px}h2{font-size:17px;margin:20px 0 10px}.muted{color:var(--muted)}.small{font-size:13px}.app-shell{display:flex;flex-direction:column;min-height:100vh}.app-header{background:var(--surface);border-bottom:1px solid var(--border);padding:12px 24px;display:flex;justify-content:space-between;align-items:center}.brand{display:flex;align-items:center;gap:10px;color:var(--text);text-decoration:none}.brand-logo{width:32px;height:32px;background:var(--primary);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;border-radius:8px}.brand-logo--lg{width:52px;height:52px;font-size:22px;border-radius:12px}.brand-name{font-weight:600;font-size:16px}.header-right{display:flex;align-items:center;gap:14px}.user-email{font-size:13px;color:var(--muted)}.app-main{flex:1;padding:28px 24px;max-width:1100px;width:100%;margin:0 auto}.app-footer{padding:16px 24px;display:flex;justify-content:space-between;font-size:13px;color:var(--muted);border-top:1px solid var(--border)}.btn-primary{background:var(--primary);color:#fff;border:0;border-radius:var(--radius);padding:11px 18px;font-size:15px;font-weight:500;cursor:pointer;transition:background .15s}.btn-primary:hover:not(:disabled){background:var(--primary-hover)}.btn-primary:disabled{opacity:.6;cursor:not-allowed}.btn-ghost{background:transparent;border:1px solid var(--border);border-radius:var(--radius);padding:8px 14px;font-size:14px;cursor:pointer;color:var(--text)}.btn-ghost:hover{background:var(--bg)}input[type=email],input[type=text],textarea{width:100%;border:1px solid var(--border);border-radius:var(--radius);padding:11px 14px;font:inherit;background:var(--surface);color:var(--text)}input:focus,textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #2c5cdc26}.form-error{color:var(--danger);font-size:13px;margin-top:-4px}.error-banner{background:#fdecec;color:var(--danger);border:1px solid #f5c2c2;border-radius:var(--radius);padding:12px 16px}.loading{padding:60px;text-align:center;color:var(--muted)}.auth-shell{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px}.auth-card{background:var(--surface);border-radius:14px;box-shadow:var(--shadow-md);padding:36px 32px;max-width:420px;width:100%}.brand-block{display:flex;flex-direction:column;align-items:center;gap:8px;margin-bottom:26px}.brand-block h1{margin:4px 0 0}.auth-form{display:flex;flex-direction:column;gap:12px}.auth-form label{font-size:14px;font-weight:500}.auth-success{text-align:center}.auth-success h2{margin-top:0}.auth-footer{margin-top:22px;text-align:center;font-size:13px}.spinner{margin:24px auto;width:28px;height:28px;border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.orders-grid{display:grid;gap:14px;grid-template-columns:repeat(auto-fill,minmax(320px,1fr))}.order-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;display:flex;flex-direction:column;gap:12px;color:var(--text);text-decoration:none;transition:box-shadow .15s,transform .15s}.order-card:hover{box-shadow:var(--shadow-md);transform:translateY(-1px);text-decoration:none}.order-card__top{display:flex;justify-content:space-between;align-items:center}.order-number{font-weight:600;font-size:14px}.order-route{display:flex;flex-direction:column;gap:6px}.route-line{display:flex;align-items:flex-start;gap:10px}.dot{width:10px;height:10px;border-radius:50%;margin-top:6px;flex-shrink:0}.dot--from{background:var(--success)}.dot--to{background:var(--danger)}.order-meta{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;font-size:13px}.order-meta>div{display:flex;flex-direction:column}.meta-label{color:var(--muted);font-size:12px;margin-bottom:2px}.status{font-size:12px;font-weight:500;padding:4px 10px;border-radius:999px;background:#eef0f6;color:var(--muted);white-space:nowrap}.status--lead,.status--pending{background:#fff4d6;color:var(--warning)}.status--new,.status--confirmed{background:#e3edff;color:var(--primary)}.status--in_progress{background:#d6f0e0;color:var(--success)}.status--completed{background:#cdebd8;color:#11663e}.status--cancelled,.status--rejected{background:#fde0e0;color:var(--danger)}.empty-state{background:var(--surface);border:1px dashed var(--border);border-radius:var(--radius);padding:48px 24px;text-align:center}.back-link{display:inline-block;margin-bottom:12px;font-size:14px}.order-detail__head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;flex-wrap:wrap;margin-bottom:20px}.meta-block{display:flex;gap:20px;font-size:13px}.meta-block>div{display:flex;flex-direction:column}.order-detail__grid{display:grid;grid-template-columns:1fr 1.2fr;gap:20px}@media (max-width: 800px){.order-detail__grid{grid-template-columns:1fr}}.order-info,.chat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:20px}.route-block{display:flex;flex-direction:column;gap:14px;margin-bottom:8px}.kv{display:grid;grid-template-columns:max-content 1fr;gap:8px 18px;margin:0;font-size:14px}.kv dt{color:var(--muted)}.kv dd{margin:0}.chat{display:flex;flex-direction:column}.chat-messages{flex:1;display:flex;flex-direction:column;gap:10px;max-height:480px;overflow-y:auto;padding:8px 4px 16px}.chat-empty{text-align:center;padding:24px 8px}.chat-msg{max-width:80%;padding:9px 13px;border-radius:12px;font-size:14px;line-height:1.4}.chat-msg--me{align-self:flex-end;background:var(--primary);color:#fff}.chat-msg--them{align-self:flex-start;background:#eef0f6}.chat-msg--system{align-self:center;background:transparent;color:var(--muted);font-size:12px;font-style:italic}.chat-subject{font-weight:600;margin-bottom:3px}.chat-body{white-space:pre-wrap;word-wrap:break-word}.chat-time{font-size:11px;margin-top:4px;opacity:.75}.chat-form{display:flex;flex-direction:column;gap:8px;margin-top:8px}.chat-form button{align-self:flex-end}